Privacy Policy

Effective Date: June 26, 2026

Robust Living Therapy LLC (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide through our website, electronic communications, and interactions with our practice.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name
  • Email address
  • Telephone number
  • Information submitted through contact forms
  • Appointment requests
  • Insurance-related information you choose to provide
  • Any additional information you voluntarily provide when contacting our office

We may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of website visits
  • General website usage information through cookies or similar technologies

This information helps us improve our website and better serve our visitors.

How We Use Your Information

Robust Living Therapy LLC may use your information to:

  • Respond to inquiries and requests
  • Schedule, confirm, or modify appointments
  • Provide behavioral health services
  • Communicate regarding services you request
  • Send appointment reminders and administrative notifications
  • Improve our website and user experience
  • Maintain the security of our systems
  • Comply with legal, ethical, and regulatory obligations

HIPAA Notice

If you become a client of Robust Living Therapy LLC, your Protected Health Information (PHI) is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices.

This Privacy Policy applies only to information collected through our website and general communications and does not replace our HIPAA Notice of Privacy Practices.

Text Messaging (SMS)

If you choose to provide your mobile telephone number, Robust Living Therapy LLC may send text messages regarding:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling changes
  • Requests to contact our office
  • Administrative communications related to your care

Text messaging is intended primarily for appointment scheduling, appointment reminders, and other administrative communications. Clinical discussions or emergencies should not be conducted through SMS.

Message frequency varies based on your interactions with our office.

Message and data rates may apply according to your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact our office directly.

Information Sharing

Robust Living Therapy LLC respects your privacy and does not sell, rent, or trade your personal information.

We may share your information only when necessary to:

  • Provide requested services
  • Coordinate care when authorized or legally permitted
  • Process insurance claims or payments
  • Work with trusted vendors who assist in operating our practice under appropriate confidentiality obligations
  • Comply with applicable federal, state, or local laws
  • Respond to lawful court orders or legal processes
  • Protect the safety, rights, or property of our clients, staff, or practice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance and understand visitor interactions.

You may disable cookies through your browser settings; however, some website functionality may be affected.

Data Security

Robust Living Therapy LLC employs reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information using commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Robust Living Therapy LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children through this website without appropriate parental consent where required by law.

Your Privacy Choices

You may contact Robust Living Therapy LLC to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Ask questions regarding our privacy practices
  • Request that we discontinue non-essential communications where applicable

Please note that certain records may be retained as required by law, licensing regulations, insurance requirements, or professional recordkeeping standards.

Changes to This Privacy Policy

Robust Living Therapy LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting to this page. The Effective Date above will be updated to reflect the date of the most recent revision.

Contact Us

Robust Living Therapy LLC

Address: 17 Sylvan St, Rutherford, NJ 07070

Phone: (201) 588-4513

Email: office@robustlivingtherapy.com

Website: www.robustlivingtherapy.com